CRM System Causing Headaches?

CRM System Causing Headaches?

CRM System Causing Headaches? If your CRM system is out of date, poorly managed or missing completely – the chances are ‘customer relationship management’ is causing more pain than pleasure. Most CRM systems carry the power to elevate their host...
Influence: The Power of Persuasion

Influence: The Power of Persuasion

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Pulling Together

Pulling Together

  Footage of our MD, Robert Perry, compèring at the Freedom Fields community festival in Plymouth last weekend. The festival is a masterclass in project management. The organising team pull together bands, technicians, security and many other stakeholders to deliver a...
Using ITIL® to deliver Lean, Agile IT Services

Using ITIL® to deliver Lean, Agile IT Services

ITIL (Information Technology Infrastructure Library) is a project management framework devised to optimise the design, transition, and operation of IT services within an organisation. The goal is to integrate the stages seamlessly and achieve predictable service...
Using ITIL to deliver Lean, Agile Service

Using ITIL to deliver Lean, Agile Service

Congratulations to our MD, Robert Perry who has just passed the ITIL practitioner exam and received the ITIL Practitioner Certificate in IT Service Management.  ITIL (Information Technology Infrastructure Library) incorporates principles found in many other frameworks...