ITIL (Information Technology Infrastructure Library) incorporates principles found in many other frameworks and methods, including;
- Lean Software Development
- Agile Project Management
- DevOps Software Development
- Cobit (Control Objectives for Information and Related Technologies)
Robert said of this achievement “The ITIL framework has the effective development and continual improvement of user-based services at its core, the principles are as applicable to wider business practise as they are to IT development and improvement projects”
If you’d like to learn more about how ITIL can help your business to improve user engagement, increase profits and lower costs please click here to contact us.
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